How we’re driving sustainability within the business… with Deap Khambay, Head of Sustainability, Seasalt CornwallCulture, Strategy, Sustainability
Fulfilment as a Driver of LoyaltyCustomer Experience, Digitisation, eCommerce, Fulfilment, Loyalty, Retail, Strategy, Warehousing
My experience building a dedicated data and analytics function from scratch at Nobia…Culture, Data, Digitisation, Omnichannel, Strategy
The Retail Hive 2020, wrapped.AI, Culture, Customer Experience, Data, Digitisation, eCommerce, Fulfilment, International, Loyalty, Luxury, Machine Learning, Marketing, Marketplaces, Omnichannel, Retail, Strategy, Sustainability
Brompton Bicycles – VP, North America on the regional responseCulture, Customer Experience, D2C, Strategy, Sustainability
2020: Reflecting and learning…spotlight on Will Butler Adams, CEO, Brompton BikesCulture, eCommerce, Strategy
Delivering customer expectations during a double peakCustomer Experience, eCommerce, Fulfilment, Retail, Strategy
Cross-Channel Personalisation: ReportCustomer Experience, Data, Digitisation, eCommerce, Retail, Strategy
