My experience building a dedicated data and analytics function from scratch at Nobia…Culture, Data, Digitisation, Omnichannel, Strategy
The Retail Hive 2020, wrapped.AI, Culture, Customer Experience, Data, Digitisation, eCommerce, Fulfilment, International, Loyalty, Luxury, Machine Learning, Marketing, Marketplaces, Omnichannel, Retail, Strategy, Sustainability
Brompton Bicycles – VP, North America on the regional responseCulture, Customer Experience, D2C, Strategy, Sustainability
2020: Reflecting and learning…spotlight on Will Butler Adams, CEO, Brompton BikesCulture, eCommerce, Strategy
Delivering customer expectations during a double peakCustomer Experience, eCommerce, Fulfilment, Retail, Strategy
Cross-Channel Personalisation: ReportCustomer Experience, Data, Digitisation, eCommerce, Retail, Strategy
China: Building Long-Term ValueCustomer Experience, eCommerce, International, Luxury, Marketing, Retail, Strategy
Driving Diversity, Inclusion and Belonging. Spotlight on: Alistair Marshall and Thomas KilgoreRetail, Strategy
Forecasting for 2021 and penetrating new markets. Spotlight on: Dean McElwee, KelloggsCustomer Experience, Digitisation, eCommerce, Marketing, Marketplaces, Retail, Strategy
Reducing waste and the transition to D2C – PepsiCo’s UnwastedCustomer Experience, D2C, Digitisation, Marketing, Retail, Strategy, Sustainability
