The Retail Hive Roundup:
Digital Luxury Exchange

Our first-of-its-kind, post-meeting summary

Diamonds are forever? With Britain’s cost of living crisis, not everyone can justify splashing out on luxury goods, but brands in this space are defying the odds and reporting growth rates beyond those ever seen before.

From ready-to-wear fashion staples like the little black dress to made-to-measure, couture pieces, shoppers are continuing to spend an inordinate amount on luxury items. So, on the 16-17th March, we invited 50 of our most senior members to take part in two days of open and honest discussions—in the sumptuous surroundings of Luton Hoo Hotel, Golf & Spa. Who is the luxury shopper of tomorrow? What are their wants and needs? And what strategies should brands adopt to acquire and retain them?

We were joined by 8 Hive Recommended partners at our inaugural Digital Luxury Exchange, putting the very best solutions on our members’ radar.

Our Digital Luxury Exchange Roundup has been created for our members and partners to revisit their favourite conversational points and moments onsite, and for those who couldn’t make it to get a feel of everything that was discussed. Featuring key takeaways from our roundtables and masterclasses, storyteller insights, exclusive member interviews, and more!

Simply enter your details to access the roundup, and you can view the full contents below.

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    What you’ll discover…

    A walkthrough of the meeting, featuring cocktails, caricatures, and the infamous Retail Hive Exchange casino

    Experiential Moments to Blend Store and Digital, Klarna
    The Customer Experience of Loyalty to Drive Lifetime Value, Ometria
    Tailored Shopping Experiences for Speciality Audiences, eShopWorld

    Blueprint for China, Hot Pot China

    How Luxury Brands Are Elevating Storytelling and Customer Experience through Collaboration with Arts and Culture, Saatchi Gallery

    On-the-record stories from:
    Trading Director, Emma Bridgewater
    CRM and Partnerships Manager, Duo Boots