Dear Experts – During lockdown we won many new online customers. Many of them we have not seen again since. How can we re-engage them?Customer Experience, Data, Loyalty, Retail, Strategy
What would happen if the retail industry changed the way it viewed returns?Customer Experience, eCommerce, Fulfilment, Loyalty, Omnichannel, Retail, Strategy
What Do Retail Leaders Need to Embrace During COVID-19?Culture, Customer Experience, eCommerce, Loyalty, Marketing, Strategy
The Hive Exchange Series: Harnessing the Power of CommunitiesCustomer Experience, Loyalty, Marketing, Retail
The Retail Hive 2019, wrapped.AI, Culture, Customer Experience, Data, Digitisation, eCommerce, Fulfilment, International, Loyalty, Luxury, Machine Learning, Marketing, Marketplaces, Omnichannel, Retail, Strategy, Sustainability
What our members said about their Connected Customer Retail Hive Live experienceCustomer Experience, Loyalty, Strategy
The Hive’s Big Little Chat: Evans Cycles talks about Customer Engagement and ‘The Coffee Stop’ blogCustomer Experience, Loyalty, Marketing
The Hive’s Big Little Chat: James Backhouse, Marketing Director at Evans Cycles, and the partnership with Sir Chris HoyCustomer Experience, Loyalty, Marketing
