The Retail Hive: Fulfilment

Welcome to your go-to resource hub for Fulfilment meeting reports, blog posts & recommended partners for your organisation.

Here you will find insights and advice from our members along with upcoming meetings you can join.

Insights from previous fulfilment attendees:

I would highly recommend Hive Live to anybody considering it. A great blend of industry experts, solution providers, sharing ideas and experiences to help you in your business. Informal setting with Chatham House rules leads to great conversations, meeting experts in their field, expanding your network and improving your business. Truly first class!

Director of Omnichannel, B&Q

A unique approach to connecting leaders to share future Supply Chain challenges and to work together to openly create collaborative solutions.

Supply Development & Imports Director, Argos

A few takeaways from recent fulfilment discussions:

Automate towards your longer term goals – Retail continues to move fast and towards an omnichannel mix, ensure what you implement will meet the needs of the future.

There are benefits to be had by sharing delivery information with the customer pre-purchase, but only when the offering is good. If it shows a long lead time it could have the opposite effect.

Returns is a critical element of the journey however, it isn’t treated like this by many across the board. Many businesses are feeling a lack of clarity, predominantly down to lack of ownership. There’s a clear significant value & opportunity to get returns right as if done correctly, can drive a huge amount of added value & customer satisfaction.

Want to join the conversation?
We’ve got a variety of in-person and digital meetings coming up!

UK / Europe:

US:

D2C
Amsterdam
19th Jan 2022

Fulfilment Exchange
Venue TBC (in person)
19-20th May 2022

Focus on Fulfilment Digital Week
Zoom
27-28th April 2022

Focus on Fulfilment
Location TBC (in person)
29th September 2022

We thought you might be interested in taking a look at these:

‘Our Approach to Sustainability’… A Story from Vivobarefoot

Report: Fulfilment as a Driver of Loyalty

Roadmap to D2C Fulfilment

Report: Flexible Robotics

Creating the Best Returns Experience

Report: Injecting Agility into Your Warehouse Management Systems

Store Transformation Amidst Evolving Buyer Behaviour

Hive Recommended Partners:

Our recommended partners offer services which will help you buildout the best fulfilment capabilities, to unlock new fulfilment opportunities and ensure your supply chain is agile and flexible to withstand the modern day omnichannel demands for retail businesses.

Have a browse at the below partners, recommended by your fulfilment peers.  For each you have the option to learn more from a Retail Hive member using that solution, so you can hear an unbiased view before you commit to anything.

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