The Retail Hive: Exchange

Luton Hoo Hotel, Golf & Spa, Bedfordshire, 4th-5th March 2020

If in 2020/2021 your mandate is to:

  • Evolve the retail business model to mirror the way customers buy
  • Reinvent customer experience
  • Digitise your high street presence
  • Integrate all channels for a seamless brand and customer experience
  • Navigate mountains of data to draw meaningful insight that can be used to spur profitability
  • Spearhead international expansion through eCommerce
  • Break down organisational silos to create a customer centric approach to retail

…Then get your game plan kicked off at the Retail Hive Exchange, where you will build valuable relationships to lean on for advice and benchmarking and kick-start your planning for 2021 and beyond.

Tailored exclusively for:
C-suite and director level from eCommerce, digital and marketing mandates from the largest and most influential retailers in the UK.

    To ensure all attendees get the maximum value out of the event, all participants will be assessed to make sure they are of the same level of seniority, fall between comparable levels of marketing spend and are focused on similar goals.

    Discussion will be centred around:

    • Customer Data
    • Strategy and Technology Investment
    • Content & Communications

    I had the pleasure of attending The Retail Hive’s inaugural residential last year and it was fantastic. If I commit to two days out of the office, I need to be sure I’ll go back with actionable insight, which I did. Sharing experiences and challenges with peers on the same path as you, perhaps even a competitor, does make a huge difference. Chatham House Rule applies so your secrets are safe!

    Digital, eCommerce & CRM Director, Clarins

    WITH CONTRIBUTIONS FROM

    Kamal Bal,
    Director of Global Digital Customer Experience,
    Avon

    Laura Quinn,
    Director Data & AI,
    Bang Olufsen

    Carla Raven,
    Head of CRM & Insights,
    Benefit Cosmetics

    Dave Robinson,
    Head of Personalisation & Loyalty,
    Boots

    Wiebke Renken,
    eCommerce Lead,
    Boozt

    Emilie Maunoury,
    Digital eCommerce & CRM Director,
    Clarins

    Rebecca Leuw,
    Senior Multi Channel Marketing Manager,
    Crew Clothing

    Michel Tjoeng,
    Head of Digital & Customer Experience,
    De Beers

    Tone Pedersen,
    Head of eCommerce & Marketing,
    Elektroskandia

    Ajay Nassa,
    Managing Director,
    EMP

    Angus Jenkins,
    Head of eCommerce,
    Figleaves

    Steve Faye,
    UK Country Director,
    Kiko Milano

    Mark Ladham,
    Director Group Digital Trading, Optimisation & Support,
    Kingfisher

    Kirsten Groves,
    Head of Digital Experience & Web Proposition,
    Kingfisher

    Samantha Shuttleworth,
    Senior Business Analyst EMEA – Lee & Wrangler,
    Kontoor Brands, Inc.

    Alex Murray,
    Digital Director,
    Lidl

    Isabelle Philippe,
    Commercial Director,
    Linda Farrow

    Chrisn Takkenberg,
    Director of Digital Transformation,
    PVH

    Scott Longstaff,
    Managing Director,
    Rohan

    James Dowdeswell,
    Director of Finance & Operations,
    Simplehuman

    Ross Johnson,
    Logistics Director,
    Smiffys

    Jaimene Patel,
    Head of Customer Insight,
    YOOX NET-A-PORTER GROUP

    Robert Kulawik,
    COO,
    Everythingfivepounds.com

    Philip Ward,
    Head of Digital Product & UX .com M&S Clothing & Home,
    Marks & Spencer

    Fraser Gibson,
    Head of Channel Marketing,
    Three

    WE ARE PLEASED TO BE:

    PARTNERS:

    MEMBERS:

    RESOURCES YOU MIGHT BE INTERESTED IN:

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