If in 2020/2021 your mandate is to:
- Evolve the retail business model to mirror the way customers buy
- Reinvent customer experience
- Digitise your high street presence
- Integrate all channels for a seamless brand and customer experience
- Navigate mountains of data to draw meaningful insight that can be used to spur profitability
- Spearhead international expansion through eCommerce
- Break down organisational silos to create a customer centric approach to retail
…Then get your game plan kicked off at the Retail Hive Exchange, where you will build valuable relationships to lean on for advice and benchmarking and kick-start your planning for 2021 and beyond.
To ensure all attendees get the maximum value out of the event, all participants will be assessed to make sure they are of the same level of seniority, fall between comparable levels of marketing spend and are focused on similar goals.
Discussion will be centred around:
- Customer Data
- Strategy and Technology Investment
- Content & Communications
I had the pleasure of attending The Retail Hive’s inaugural residential last year and it was fantastic. If I commit to two days out of the office, I need to be sure I’ll go back with actionable insight, which I did. Sharing experiences and challenges with peers on the same path as you, perhaps even a competitor, does make a huge difference. Chatham House Rule applies so your secrets are safe!
Digital, eCommerce & CRM Director, Clarins
WITH CONTRIBUTIONS FROM
![](https://www.thehive-network.com/wp-content/uploads/2020/01/web_kamal.png)
Kamal Bal,
Director of Global Digital Customer Experience,
Avon
![](https://www.thehive-network.com/wp-content/uploads/2020/01/lauraq.png)
Laura Quinn,
Director Data & AI,
Bang Olufsen
![](https://www.thehive-network.com/wp-content/uploads/2020/02/carla.png)
Carla Raven,
Head of CRM & Insights,
Benefit Cosmetics
![](https://www.thehive-network.com/wp-content/uploads/2020/01/webdave.png)
Dave Robinson,
Head of Personalisation & Loyalty,
Boots
![](https://www.thehive-network.com/wp-content/uploads/2020/01/wiebke.png)
Wiebke Renken,
eCommerce Lead,
Boozt
![](https://www.thehive-network.com/wp-content/uploads/2020/02/emily.png)
Emilie Maunoury,
Digital eCommerce & CRM Director,
Clarins
![](https://www.thehive-network.com/wp-content/uploads/2020/01/rebeccaleuw.png)
Rebecca Leuw,
Senior Multi Channel Marketing Manager,
Crew Clothing
![](https://www.thehive-network.com/wp-content/uploads/2020/01/michel-t.png)
Michel Tjoeng,
Head of Digital & Customer Experience,
De Beers
![](https://www.thehive-network.com/wp-content/uploads/2020/01/tone.png)
Tone Pedersen,
Head of eCommerce & Marketing,
Elektroskandia
![](https://www.thehive-network.com/wp-content/uploads/2020/02/ajay.png)
Ajay Nassa,
Managing Director,
EMP
![](https://www.thehive-network.com/wp-content/uploads/2020/02/angus.png)
Angus Jenkins,
Head of eCommerce,
Figleaves
![](https://www.thehive-network.com/wp-content/uploads/2020/02/steve.png)
Steve Faye,
UK Country Director,
Kiko Milano
![](https://www.thehive-network.com/wp-content/uploads/2020/02/mark.png)
Mark Ladham,
Director Group Digital Trading, Optimisation & Support,
Kingfisher
![](https://www.thehive-network.com/wp-content/uploads/2020/02/kristen.png)
Kirsten Groves,
Head of Digital Experience & Web Proposition,
Kingfisher
![](https://www.thehive-network.com/wp-content/uploads/2020/02/samantha.png)
Samantha Shuttleworth,
Senior Business Analyst EMEA – Lee & Wrangler,
Kontoor Brands, Inc.
![](https://www.thehive-network.com/wp-content/uploads/2020/02/alex.png)
Alex Murray,
Digital Director,
Lidl
![](https://www.thehive-network.com/wp-content/uploads/2020/02/isabelle.png)
Isabelle Philippe,
Commercial Director,
Linda Farrow
![](https://www.thehive-network.com/wp-content/uploads/2020/02/chris.png)
Chrisn Takkenberg,
Director of Digital Transformation,
PVH
![](https://www.thehive-network.com/wp-content/uploads/2020/02/scott.png)
Scott Longstaff,
Managing Director,
Rohan
![](https://www.thehive-network.com/wp-content/uploads/2020/02/james.png)
James Dowdeswell,
Director of Finance & Operations,
Simplehuman
![](https://www.thehive-network.com/wp-content/uploads/2020/02/ross.png)
Ross Johnson,
Logistics Director,
Smiffys
![](https://www.thehive-network.com/wp-content/uploads/2020/02/jaimene.png)
Jaimene Patel,
Head of Customer Insight,
YOOX NET-A-PORTER GROUP
![](https://www.thehive-network.com/wp-content/uploads/2020/02/rob.png)
Robert Kulawik,
COO,
Everythingfivepounds.com
![](https://www.thehive-network.com/wp-content/uploads/2020/02/philip.png)
Philip Ward,
Head of Digital Product & UX .com M&S Clothing & Home,
Marks & Spencer
![](https://www.thehive-network.com/wp-content/uploads/2020/02/fraser.png)
Fraser Gibson,
Head of Channel Marketing,
Three
WE ARE PLEASED TO BE:
PARTNERS:
MEMBERS:
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