Strategies for building lasting loyalty from eCommerce post-purchase expertsCustomer Experience, Data, Digitisation, eCommerce, Marketing
My experience building a dedicated data and analytics function from scratch at Nobia…Culture, Data, Digitisation, Omnichannel, Strategy
The Retail Hive 2020, wrapped.AI, Culture, Customer Experience, Data, Digitisation, eCommerce, Fulfilment, International, Loyalty, Luxury, Machine Learning, Marketing, Marketplaces, Omnichannel, Retail, Strategy, Sustainability
Cross-Channel Personalisation: ReportCustomer Experience, Data, Digitisation, eCommerce, Retail, Strategy
Dear Experts – During lockdown we won many new online customers. Many of them we have not seen again since. How can we re-engage them?Customer Experience, Data, Loyalty, Retail, Strategy
Former Global VP Customer Engagement at Adidas discusses the importance of emotional brandingCustomer Experience, Data, Marketing, Retail, Strategy
A global look at the top questions being asked right now by online shoppersCustomer Experience, Data, Digitisation, eCommerce, Fulfilment, Marketing, Search and Merchandising
The Retail Hive 2019, wrapped.AI, Culture, Customer Experience, Data, Digitisation, eCommerce, Fulfilment, International, Loyalty, Luxury, Machine Learning, Marketing, Marketplaces, Omnichannel, Retail, Strategy, Sustainability
