Dear Experts – During lockdown we won many new online customers. Many of them we have not seen again since. How can we re-engage them?Customer Experience, Data, Loyalty, Retail, Strategy
Former Global VP Customer Engagement at Adidas discusses the importance of emotional brandingCustomer Experience, Data, Marketing, Retail, Strategy
A global look at the top questions being asked right now by online shoppersCustomer Experience, Data, Digitisation, eCommerce, Fulfilment, Marketing, Search and Merchandising
The Retail Hive 2019, wrapped.AI, Culture, Customer Experience, Data, Digitisation, eCommerce, Fulfilment, International, Loyalty, Luxury, Machine Learning, Marketing, Marketplaces, Omnichannel, Retail, Strategy, Sustainability
Wade Group CEO, Oliver Spark on why a cultural change in retail is neededCulture, Customer Experience, Data
