If in 2020/2021 your mandate is to:
- Evolve the retail business model to mirror the way customers buy
- Reinvent customer experience
- Digitise your high street presence
- Integrate all channels for a seamless brand and customer experience
- Navigate mountains of data to draw meaningful insight that can be used to spur profitability
- Spearhead international expansion through eCommerce
- Break down organisational silos to create a customer centric approach to retail
…then get your game plan kicked off at the Retail Hive Exchange, where you will build valuable relationships to lean on for advice and benchmarking, and kick-start your planning for 2021 and beyond.
To ensure all attendees get the maximum value out of the event, all participants will be assessed to make sure they are of the same level of seniority, fall between comparable levels of marketing spend and are focused on similar goals.
Venue: Luton Hoo Hotel, Golf & Spa
Take a look at this video from our 2019 residential to whet your appetite
I had the pleasure of attending The Retail Hive’s inaugural residential last year and it was fantastic. If I commit to two days out of the office, I need to be sure I’ll go back with actionable insight, which I did. Sharing experiences and challenges with peers on the same path as you, perhaps even a competitor, does make a huge difference. Chatham House Rule applies so your secrets are safe!
Digital, eCommerce & CRM Director, Clarins