Sam James, Logistics Manager at Screwfix talks about their approach to omnichannel fulfilment

Monday, July 2nd, 2018

 

We caught up with Sam James, Logistics Development Manager, Screwfix at our Retail Hive Live: Focus on Fulfilment meeting where she explained that much of the success of the UK’s number one trade catalogue is simply because “we [Screwfix] have the luxury that our stores are actually warehouses!”  Screwfix have clearly mastered the omnichannel fulfilment challenges and are confident they really do have a single customer view, something which for many retailers, remains on the horizon.

Watch the full interview with Sam here:

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