LIVE MEETING

Focus On Fulfilment

16th September 2027

Venue: TBC, London

THE DAY IS SET TO INCLUDE:

Roundtables

Our roundtables are all supported and led by an industry leader, facilitating group conversation, designed to help drive forward key market structure and technological initiatives

The framework of our residential agendas is designed around roundtable discussions. All discussions operate under Chatham House Rule, allowing for an open dialogue and free flow of ideas in a trusted setting.

Masterclasses

Our educational masterclasses provide a more in-depth, hands-on private workshop led by an industry thought leader in a particular field, promoting an interactive learning experience

Each masterclass is open to 12-15 buy side attendees, grouped based on a common learning. This classroom style format allows the group to deep dive into a particular area, led by an industry expert.

1-2-1 Meetings

We incorporate dedicated 20-minute 1-2-1 meeting slots to connect members with other industry leaders who can help them with their key projects across the year

By understanding members most pressing concerns, we pair meetings with buy side members who are best placed to help each other with their own internal initiatives, technological investment areas and projects.

Discussion topics will focus around:

  • AI & automation
    Practical AI use cases, decision automation, and reducing operational complexity

  • Supply chain visibility & orchestration
    Real-time inventory, end-to-end visibility, and smarter data integration

  • Fulfilment strategy & carrier ecosystems
    Multicarrier strategy, 3PL partnerships, and fulfilment optimisation

  • Customer experience & delivery
    Managing expectations, delivery choice vs cost, and customer promises

  • Returns & fraud
    Returns strategy, reducing cost and friction, and fraud prevention

  • Circularity & sustainability
    Making circular models commercially viable and scalable

  • International growth
    Market expansion, cross-border strategy, and reducing risk

  • Operations & peak resilience
    Forecasting, workforce planning, and peak optimisation

  • Cost vs complexity trade-offs
    Balancing automation, efficiency, and customer experience

WHAT OUR MEMBERS HAVE TO SAY

The perfect balance between networking and exploring new ideas and opportunities”

Clarins

Always useful to connect with peers and be reassured of similar problems faced, and that the solutions we are trialling are in the realms of reasonable, sensible, creative.”

URBN

Love Hive events. Great discussion, relevant and well managed partner meetings and excellent networking.” 

Harvey Nichols

2026 EVENT PARTNERS

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