The Retail Hive eCommerce Leaders

Venue: London, TBC

25th February 2026

This invitation-only meeting is strictly limited to just 50 – Ecommerce Heads, Leaders, Chief Digital Officers, Digital Directors, Heads of Omnichannel –  from Europe’s largest retailers with the most complex architecture.

The Ecommerce Leaders Event in London is the premier event for professionals, innovators, and decision-makers shaping the future of digital retail. The meeting offers a unique opportunity to explore cutting-edge strategies, technologies, and trends that are redefining the ecommerce landscape.

Ecommerce Heads, Leaders, Chief Digital Officers, Digital Directors, Heads of Omnichannel

Join 50 senior leaders from large and fast-growing companies to explore, under the Chatham House Rule, how others are tackling, and their approach to

  • Compare and contrast strategy with Industry Leaders
  • Gain actionable insights – get the inside track on what’s working for others
  • Stay ahead of trends – ensure you’re set for future growth and shifts
    • Innovation and Technology: discover the latest advancements in AI, machine learning, and automation that are transforming customer experiences, personalisation, and final mile.
    • Attribution: tightening your grip on channel effectiveness
    • CX: explore strategies to enhance user engagement, foster loyalty, and create seamless omnichannel experiences. 
    • Global Growth and Cross-Border Commerce: understand the complexities of expanding into international markets, including localization, payments, and compliance. 
    • Data-Driven Decision Making: dive into analytics and insights that power ecommerce success. Learn how top brands leverage data to forecast demand, optimize marketing, and drive strategic growth.
    • Optimising the user experience, and implementing effective digital marketing strategies, including SEO and paid advertising.
    • Vendor collaboration: monolith vs. composable. Setting ROI and resourcing the integration and management of new tools.
    • Retention & loyalty: learn how others are approaching subscriptions, encouraging repeat and add-on purchases.
    • Integration into existing and legacy systems: how to seamlessly connect into existing infrastructure 
    • Cybersecurity and privacy: navigating the current challenges
    • Final mile optimisation: avoiding falling at the final hurdle!

Closed doors, Open minds, The Chatham House Rule applies. 

The Hive has provided a great platform for me to take time out and meet my peers, and discuss and listen to our combined situations”

Harvey Nichols

Great event with good discussions and sharing of knowledge and experiences.

Ted Baker

A wonderful time sharing ideas with peers. Feeling inspired to start innovating!”

 John Lewis

A unique setup to share experiences and learn from your peers”

WatchShop

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