The Last Mile of Conversion
in collaboration with
Drawing together some of the most cutting-edge insights from The Hive community, with a sprinkle of benchmarking and a healthy dose of practical tips.
Because customers have such high expectations, any sub-optimal experience risks jeopardising sales. For retailers looking to expand into new markets, checkout must offer multiple currencies and payment options to cater to all shoppers. Headless eCommerce is seen as a great way to allow more flexibility, more options, and versatility.
In our latest pulse report with Commerce, we draw on insights from The Retail Hive community, exploring checkout trends, current thinking around frictionless and payment options, and choosing the right option for your business.
Only 10% of retailers are confident that they provide the best checkout experience possible. Agentic AI means that the entire checkout process, including payment, shipping, tracking, and invoicing will be handled with PayPal’s secure tokenised wallet and emerging passkey checkout flows. This is significant as it could eliminate the need for passwords at checkout, reducing steps and friction for shoppers.
GET YOUR INSTANT ACCESS NOW
Download our brand new pulse report, to:
Discover your peers’ top priorities and current thinking around frictionless and payment options
View Commerce’s key considerations to prevent losing customers due to clunky UX
Unlock checkout trends and learn how agentic AI will shape the future of the checkout
Access actionable insights into reinventing the traditional workspace
We always talk about the fact that every time someone has to click on a website, you lose 10% of conversions. For us, that was terrifying given how many clicks it takes to build a desk. Fastlane by PayPal eliminates unnecessary steps, allowing customers to check out seamlessly without second-guessing their decision.”
Daniel Burrow, VP of Sales and Marketing, UPLIFT Desk