Winning through Fulfilment by Ian Howes, Sainsbury’s Argos

Thursday, May 24th, 2018

 

“Under the shadow of Amazon, retailers have to remain competitive” stated Ian Howes, Supply Operations and Development Director at Sainsbury’s Argos when he addressed over 100 senior retail leaders at our recent Retail Hive Live meeting, Focus on Fulfilment,

Ian admitted that ‘there’s never been a more brutal time for retail’ with the fast-moving pace of technology, changing habits of millennials, urbanization and growth of the sharing economy, all being disruptive factors. 

Yet Ian strongly believes that if retailers win in the fulfilment space by putting the customer first and focus on innovation and flexibility, they will be the winner all-round.  Click here for Ian’s presentation ‘Winning through Fulfilment’.

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