Following a transformative year in customer behaviours and expectations, the need to provide a unique, memorable journey to shoppers has been brought to the fore. The online world has become more accessible and more convenient than ever before, and consumers are faced with incredible choice. How can you continue to differentiate the experience of shopping in-store?
Brands and retailers must have a clear understanding of who their customers are, what they want and how to communicate with them. Do you truly understand your consumers?
Whether in-store or online, consumers are demanding their experience of shopping to be outstanding from discovery to order fulfilment. With continued struggles in the supply chain and difficulties in recruiting logistics talent, it’s essential for retailers to have strong future forecasts and plans. Are you creating a seamless experience for customers through the full journey?
A Carefully Selected Peer Group
We are inviting 80 industry experts from leading US and global retailers – keeping the gathering small enough so you can have relevant and useful discussions, and big enough to ensure a variety of opinions and experiences. You will meet a highly curated group of people who you can trust and work together with. To ensure all attendees get the maximum value out of the event, all participants will be assessed to make sure they are of the same level of seniority and are focused on similar goals. Vendor participation on certain tables is exclusively limited to solution providers that have been recommended by Retail Hive members joining the discussions.
Learning from the experience of others will help you to direct resources and investment into opportunities likely to give you tangible returns. Not only will you hear others’ war stories and quick wins, but you’ll also avoid wasting time and money by knowing which tech to invest in and when!
Chatham House Rule applies to ALL discussions, so you are in a safe and secure environment to share your concerns, ideas and lessons learnt. Expect to gather lots of practical takeaways!