The Digital Luxury Exchange

29 February – 1 March 2024
Luton Hoo Hotel, Golf and Spa, London

Tailored exclusively for:
Heads of eCommerce & Omnichannel, Digital, Customer data, Content & CX; Digital Marketing Directors; Chief Digital & Data Officers, Supply Chain, Warehouse & Logistics Directors, COOs, Heads of Fulfilment and Delivery from luxury brands and retailers.

In February 2024 we are hosting an intimate residential meeting for the very cream of our Luxury community. The value of insights and networking at our one day meetings are amazing so just think of the sparks that will fly across two days! Whether in-store or online, the experience of luxury shopping must be outstanding from discovery to order fulfilment. Brands and retailers must have a clear understanding of who their customers are, what they want and how to communicate with them.

This interactive meeting brings together Heads of eCommerce & Omnichannel, Customer Data, Digital, Content & CX; Digital Marketing Directors; Chief Digital & Data Officers; Heads of Logistics and Fulfilment; Supply Chain Directors from Luxury retailers and brands to outline the strategies that will define the future of luxury.

The Retail Hive Luxury Exchange takes place 29 February-1 March 2024 at the sumptuous Luton Hoo. Luton Hoo is one of England’s most magnificent stately homes, now a five star luxury spa and golf hotel set in a 1000 acre park.  Only a select group of members are receiving an invitation, and we really want you to be a part of it all. There will be all sorts of discussions on data, experience, fulfilment, customers, tapping new markets; plus you will have a lot of fun, in a fabulous venue, networking with a select group of your counterparts.

Come and tackle these discussion topics as part of the Retail Hive community of luxury brands and retailers!

Your peer group is your secret source – closed doors, open minds, Chatham House Rule applies.



Our roundtables are all supported and led by an industry leader, facilitating group conversation, designed to help drive forward key market structure and technological initiatives

The framework of our residential agendas is designed around roundtable discussions. All discussions operate under Chatham House Rule, allowing for an open dialogue and free flow of ideas in a trusted setting.

Solution Spotlights

Our spotlights allow partners to showcase their solution in a private room, enabling members to see it in action, evaluate with their peers and provide direct feedback

Based on the most common investment areas within our community, we match our members with recommended third party technology vendors.


Our educational masterclasses provide a more in-depth, hands-on private workshop led by an industry thought leader in a particular field, promoting an interactive learning experience

Each masterclass is open to 12-15 attendees, grouped based on a common learning. This classroom style format allows the group to deep dive into a particular area, led by an industry expert.

1-2-1 Meetings

We incorporate dedicated 20-minute 1-2-1 meeting slots to connect members with other industry leaders who can help them with their key projects across the year

By understanding members most pressing concerns, we pair meetings with members who are best placed to help each other with their own internal initiatives, technological investment areas and projects.

Unstructured Networking

After Day 1 of a busy programme, wind down with your community – dinner, casino, drinks and the odd surprise…and then it’s onto a very special Day 2

After the first day of a busy programme, wind down with your community at our Gala Dinner. Our Gala Dinners feature award winning menus with a 3-4 course meal, alongside extra special entertainment…

When members and partners awake on Day 2 have a range of activities designed to re-energise from the night before…from sheep herding to golf…unstructured networking at its best!


Already a Retail Hive member?

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