The Retail Hive UK/EU: Leadership Retreat, 20-21st April 2023

Location: Oakley Court, Berkshire

For the first time, The Retail Hive is delighted to host an exclusive retreat tailored to Director-level decision makers in the UK retail industry.

Retail is undergoing an enormous transformation amid multiple threats from macroeconomic conditions and customer shopping behaviours.

In just a day and a half away from the office, this will be a chance for senior leaders in the industry to put their heads together and collaborate on responses to the threats facing retail, and also capitalise on the amazing opportunities presented by an industry known for resilience and innovation.

Future-proof digital strategies to supercharge retail growth

Tailored exclusively for:
Directors of eCommerce & Omnichannel, Digital & CX and Directors of Digital Marketing, CRM & Data

    When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.

    UX and CX are essential to converting and keeping shopper attention. Retailers must define and deliver a digital shopping experience that is unique and memorable. How will tomorrow’s customer shop? And how can you garner loyalty from a fickle consumer?

    Customers are demanding more from retailers, making ethical, sustainable and transparent business practices are more important than ever before. Developing and supporting business transformation that centres these pillars is essential. How can you promote strategies for tomorrow and lead a team to this future?

    Following the supercharged digital transformation that was driven by the pandemic, eCommerce sales must now maintain momentum through a difficult economic period and low consumer confidence. Where should technology investments be targeted, to excite shoppers, future-proof your online proposition and sustain business growth?

    Your peer group is your secret source – closed doors, open minds, Chatham House Rule applies.

    Navigate this tricky landscape with the benefit of the collective brainpower of a trusted group of allies. 

    In this unique and first-of-its-kind Leadership Retreat, you’ll be surrounded by peers of Director-level and above, allowing conversations to dive into the most vital strategic challenges – in a closed, vetted group.

    This invitation-only meeting will bring senior retail leaders together at this key juncture in the calendar to help you benchmark future strategies, reflect on the direction of your business and define a roadmap for success.

    Across two days, we will curate your experience to join roundtable discussions, workshops, think-tanks and one-to-one meetings centred on your priorities. Then, relax in style in the sumptuous surroundings of a luxury hotel, while cementing relationships – new and old – over our incredible gala dinner, an opulent evening of entertainment and unique activities.

    Our Venue… Oakley Court:


    Retail innovation

    • Immersive digital experiences: AR, VR and the Metaverse
    • Efficiency through AI and automation
    • Creating a seamless journey from search to purchase
    • Investment priorities to deliver premium CX

    Consumer insight

    • Shopper behaviours, motivations and priorities
    • Gaining a single view of customer data
    • Effective communication tactics to delight shoppers at scale
    • Maximising customer lifetime value

    Tomorrow’s Customer

    • Creative approaches to capturing Gen Z spend
    • Accelerating online global growth
    • Balancing customer acquisition and retention

    Tomorrow’s Business 

    • Optimal growth strategies to increase profits
    • How to thrive through an economic crisis
    • Creating a culture of continuous innovation
    • Actionable sustainability strategies

      When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.


      Personalised Networking and Content Based on YOUR Needs:

      Discussion topics are shaped by the attending members and will be tailored around individual priorities. 

      The Retail Hive will guide each attendee through a series of group discussions with other retailers and brands, getting individuals straight to the heart of the issues at the top of their priority list. The meeting experience and the networking will be curated for each attendee, connecting members in small groups to have deep conversation with peers on the topics of their choice.

      As always, your peer group is your secret source – Closed doors, open minds, Chatham House Rule applies.

      A unique set up to share experiences and learn from your peers”


      Great opportunity to have meaningful conversations with other retailers


      A wonderful time – sharing ideas with peers. Feeling inspired to start innovating!

      John Lewis

      The Hive has provided a great platform for me to take time out and meet my peers and discuss and listen to our combined situations

      Harvey Nichols

        When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.