Over the course of the pandemic and beyond, retail delivery has really been put into the spotlight. Delivery drivers were identified as key workers, keeping households in essential goods as lockdowns meant people could not physically go shopping. And with global supply chain challenges set to continue well into 2022, fulfilment seems destined to be a point of friction for many retailers and brands.
From dealing with unexpected peaks in demand for certain verticals, as well as seeing a wholesale shift from store to online – there has been unprecedented pressure on supply chains, inventory, demand forecasting and delivery. Are there quick wins to enable an agile response to new peaks and troughs?
Our Focus on Fulfilment meeting brings together Directors of eCommerce & Omnichannel, Supply Chain, Warehouse & Logistics Directors, COOs, Heads of Fulfilment and Delivery to dive into all of these issues and more, examining how fulfilment can continue to grapple with the challenges ahead.
Your peer group is your secret source – closed doors, open minds, Chatham House Rule applies.