With dual headquarters in London, UK and Asturias, Spain, Empathy is a leading innovator in commerce search and discovery, with over 150 specialised researchers and engineers. 

Empathy is committed to building human-centred commerce search and discovery platforms that empower big brands to create trustworthy, understanding and joyful commerce experiences. Trusted by leaders including Carrefour, Kroger, Inditex and Vodafone, Empathy believes technology will empower brands to respect the individual, serve the community and thrive through these relationships.

Privately held with no external investors, cash-flow positive and with sales growing by 124% in 2020, Empathy is free to innovate and relentlessly pursue customer success.

The solution covers:

Omnichannel solutions
Onsite Search & Navigation
Merchandising
Personalised Recommendations
Analytics / BI

Would you like to learn more – from one of our members, The Retail Hive team, or the solution provider themselves?

    When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.

    Resources from EMPATHY.CO:

    Carrefour: Search Case Study

    Case Study

    The Future of Commerce Search – From Intelligence to Trust and Decentralisation

    Report

    ToysRus Case Study

    Case Study

    How to Design an Awesome No Results Page

    Report

    Would you like to learn more – from one of our members, The Retail Hive team, or the solution provider themselves?

      When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.

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