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We are pioneers in designing, developing and integrating customer fulfilment technology.  From checkout to consumer & return to resolution Doddle helps retailers deliver best in class customer experiences.

The solution covers:

Click and Collect
Returns

Would you like to learn more – from one of our members, The Retail Hive team, or the solution provider themselves?

    When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.

    Spotlight on: Doddle’s Returns Portal

    One in five online purchases today creates a return. And returns are forecast to increase to a quarter of all online purchases by 2022. Doddle’s Returns Solution is designed to reduce costs, improve revenue and improve customer experience. It can be up and running in a week, fully tailored to your brand’s look and feel and is absolutely free.

    It is just 5 simple steps:

    Step 1: The customer clicks through to the Doddle Returns portal as if they’re still on your site.
    Step 2: The customer selects the items they want to return, and the reason.
    Step 3: The customer will receive a QR code via email, which they can scan at the point of return, or can easily print a label for themselves.
    Step 4: Customers can select the most convenient returns location, with over 32,000 US locations to choose from.
    Step 5: Doddle keeps your customer informed all the way, reducing impact on your customer service.

    Resources from Doddle:

    Learn returns the Amazon way

    Guide

    Troubleshooting guide to returns

    eBook

    Ten ways retailers can boost peak margins with returns

    Ebook

    Would you like to learn more – from one of our members, The Retail Hive team, or the solution provider themselves?

      When you submit the enquiry form you will be sending us your personal data. To understand how we use your data please read our privacy statement and policy.